We ensure your website is working and fully functional and manage backups (free as part of your basic website service). You go live with your website and run it yourself. There is a full online support FAQ section and video tutorials that show you how to do the most common site administration tasks. You will be given full administrator access so you can run the site yourself. Any changes are made either by you or can be purchased directly from us on an ad-hoc basis. There is a standard list of support services and prices you can choose from such as changing your design, adding a picture or editing your opening hours etc. Any support query that is not covered in our standard list of support services will be quoted on an individual basis through our online help desk. We will clarify your request and then give you a clear quote for the work which you can then choose to accept and pay for or not.
*NB Any administrator errors are your responsibility and not covered under the basic website service agreement and will be rectified by us at our standard charge of £30 per hour.
Pay As You Go Support Rates
Change Template £25
Change site configuration (add / delete shopping or shopping and repeat prescriptions) £10
Mass upload customers free
1 hr training with screen sharing over skype £40
Edit opening hours £5
Edit emergency contacts £5
Configure site to repeat prescriptions only £40
Add Logo £25 minimum charge
Customise your welcome slide with an image £25 minimum charge
Customise your template with an image £35 minimum charge
Customise your template colour scheme £45 minimum charge
Add / delete services (basic) £5 (per 5 services)
Create custom pages (including up to 2 images per page) £25 minimum charge
Add a pharmacy news story £5 (with image and / or leaflet download £25 minimum charge)
Customise your about us page (images and text) £25 minimum charge
Upload leaflets £5 per ten leaflets
Change contact us details £5
Change my site name / address in footer £5
Change my map location £10
Change my nomination form £20
Change my automated email text(s) £25
Change site email £5
Transfer / redirect an extra domain £20 (+ £4 annual .co.uk domain renewal fee for domains transferred to our account)
Upload up to 10 special in-store offers - images(s) (up to 3 images per product) + prices/ descriptions £25 (minimum charge)
Custom designed template £200 minimum charge
Twitter 'follow us' button £15
Facebook 'like' button £15
Twitter and Facebook Buttons £25
Note: Work involving images or template design are subject to a Minimum Charge which means we reserve the right to charge an additional amount above the advertised price to cover unexpected additional costs. If images are supplied in the wrong resolution , are low quality or otherwise need additional work so that they look good on your website, then it is likely that there may be some extra work involved. Click here to see our image submission guidelines. For custom template design, we can only guarantee the minimum charge if a PSD file is supplied including all the elements, fonts, colour schemes and layout you require along with any relevant images and logos you want used.
